6bet's Privacy Policy

1 Introduction & Scope

6bet ("we", "us", or "platform") provides a reliable online gaming service for users in Bangladesh. This Privacy Policy applies to all 6bet services, websites, and applications.

When you create an account on 6bet, use our services, or contact us, you consent to your information being processed in accordance with this Policy. We respect your privacy and are committed to protecting your personal information.

Any changes to this Policy after it takes effect will be published on the website, and registered users will be notified of significant changes.

2 What Information We Collect

6bet may collect your information in several ways. The types of information are described in detail below:

2.1 Information You Provide Directly

Information you provide directly when registering an account or using our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or other government-issued identity document details (for identity verification)
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank transfer
• Information provided when contacting our support team

2.2 Automatically Collected Information

Certain technical information is collected automatically while you use the platform:

• IP address and device type
• Browser type and operating system
• Login time and session duration
• Pages visited and usage patterns
• Information collected via cookies and similar tracking technologies
• Transaction history and gaming activity records

2.3 Third-Party Information

In some cases we may receive information from legitimate third-party sources, such as identity verification services, fraud prevention services, and financial transaction processors. This information is used solely for security and compliance purposes.

3 Purposes of Using Your Information

6bet uses your information only for specific, legitimate purposes. We never sell your information to third parties without your consent or use it unnecessarily.

The main purposes for which your information is used are as follows:

• Account Management: Creating, verifying, and securing your account, and maintaining login access.
• Service Delivery: Processing gaming, betting, and financial transactions.
• Identity Verification: Confirming the user's age and identity (for users aged 21+ only).
• Financial Security: Preventing fraud, money laundering, and other illegal activities.
• Customer Support: Providing assistance and resolving complaints.
• Technical Improvement: Enhancing platform performance and user experience.
• Communication: Sending necessary notifications, updates, and important information.
• Legal Compliance: Complying with applicable laws and regulations, and responding to requests from lawful authorities.
• Responsible Gaming: Monitoring users' gaming habits to identify potential risks.

4 Information Sharing & Disclosure

6bet never sells your personal information to third parties for commercial purposes. However, certain information may be shared in specific circumstances:

4.1 Service Partners

We work with trusted technology and service providers to operate our services. They use information only as directed by us, and confidentiality is ensured through contractual agreements. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, and banks)
• Identity verification service providers
• Cybersecurity and fraud prevention services
• Technical infrastructure service providers
• Customer support software providers

4.2 Legal Obligations

We may be required to disclose information to comply with orders from lawful authorities, court orders, or applicable laws. Any such disclosure is always kept to the minimum necessary within the legal framework.

4.3 Business Restructuring

If any part of 6bet is acquired, sold, or merged for any reason, user information may be transferred. You will be notified in advance in such cases, and the new entity will also be required to comply with this Privacy Policy.

5 Data Retention & Security

6bet uses industry-standard security technology to protect your information. Our security framework includes:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Data is stored in secure data centers, with unauthorized access prevented.
• Access Controls: Only authorized personnel can access the necessary information.
• Regular Audits: System security is reviewed and tested on a regular basis.
• Password Hashing: Passwords are never stored in plain text — they are always kept in encrypted form.

5.1 Data Retention Period

We retain your information for as long as your account remains active and you continue to use our services. Even after an account is closed, certain information may be retained for a defined period for legal requirements, financial transaction records, and fraud prevention purposes.

Unnecessary information will be deleted upon user request, though some information may be retained for the minimum required period due to legal obligations.

6 Cookie Policy

The 6bet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for the platform's basic functions — login sessions, security, and saving preferences.
• Analytics Cookies: Used to analyze and improve site usage patterns, with fully anonymized data.
• Functional Cookies: Used to remember your preferences and settings.

6.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly. Rejecting analytics cookies does not affect access to the full service.

7 Your Rights

As a 6bet user, you have the following rights regarding your own information:

• Access: The right to know what information we hold about you and to receive a copy.
• Correction: The right to correct or update inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information in certain circumstances — except for information retained due to legal requirements.
• Objection to Processing: The right to object to the use of your information for specific purposes.
• Portability: The right to receive your information in a structured, common format.
• Withdrawal of Consent: The right to withdraw consent at any time where applicable.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

8 Protection of Minors' Information

6bet provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors (under 21 years of age).

Age verification is mandatory during account registration. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If you suspect that a minor is using our platform, please contact us immediately at [email protected].

9 International Data Transfers

To operate our services, information may in some cases be processed or stored outside Bangladesh. For such transfers, we ensure that:

• The receiving party follows adequate data protection measures.
• The data transfer complies with applicable laws.
• The security and privacy of your information is maintained under all circumstances.
• The receiving party is contractually required to provide the same level of protection.

10 Data Breach Notification

If a data breach occurs that may affect your personal information, we will:

• Identify and contain the incident as quickly as possible.
• Notify potentially affected users within a reasonable time.
• Inform you of the nature of the breach, its potential impact, and the corrective steps we have taken.
• Implement the necessary security improvements to prevent recurrence.

If you suspect any unauthorized use of your account or information, contact us immediately at [email protected].

11 Third-Party Links & Services

The 6bet platform may include links to certain third-party services (such as payment gateways and game providers). These third parties have their own privacy policies, and we are not responsible for how they use your information.

You are advised to read the privacy policy of any third-party service before providing your information to them. 6bet takes responsibility for data protection only within its own platform.

12 Changes to This Policy

6bet reserves the right to update this Privacy Policy as needed. For any significant changes to the Policy:

• The updated Policy will be published on this page and the "Last Updated" date will change.
• Registered users will be notified of significant changes by email.
• Continued use of the platform after any changes will be considered your acceptance of the new Policy.

We recommend that you review this Policy regularly. If you object to the updated Policy, you may request that your account be closed.

13 Contact Us

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please get in touch with us. The 6bet support team is available 24/7 in both Bengali and English.

We generally respond to all information-related requests within a reasonable time. For more details, see our FAQ page and Responsible Gaming Guidelines.